The Heatmiser neoHub G3 is the intelligent control centre for the neo smart heating system, enabling seamless remote control of electric underfloor heating, hot water and connected devices. Designed for modern connected homes, this third-generation hub delivers faster connectivity, enhanced wireless Mesh networking and improved system reliability across multiple heating zones.
Installation is simple — just connect neoHub G3 to your broadband router, create a free account using the neoApp and begin managing heating schedules, temperatures and energy usage from anywhere via smartphone or tablet. Whether you are upgrading an existing smart heating system or planning a new project, centralised control helps maximise comfort while supporting more efficient energy use. Buyers planning electric floor heating installations can begin system sizing with the Underfloor Heating Heat Loss Calculator and explore control strategies in our Underfloor Heating Thermostats Guide.
neoHub G3 automatically creates a wireless Mesh network across powered Neo devices, significantly improving signal range and stability throughout the home. This makes it ideal for larger properties, multi-zone heating layouts and retrofit electric underfloor heating projects where dependable communication between devices is essential. Customers comparing smart electric heating options can also explore broader guidance within the Electric Heating Guides & Advice Centre.
Advanced features such as Smart Profiles allow users to configure heating schedules once and apply them across multiple rooms, simplifying daily management. Geo-location functionality helps improve efficiency by automatically switching heating off when occupants leave and restoring comfort levels before they return. Detailed system history provides insight into heating activity, pre-heating behaviour and daily run times per zone, supporting more informed energy usage decisions.
neoHub G3 supports integration with leading smart home platforms including Apple HomeKit, Google Home, Amazon Alexa and IFTTT, enabling voice control and automation routines. Automatic firmware updates ensure the hub and connected devices remain secure and optimised over time.
Please Note: neoHub Gen1 is not compatible with version 3 thermostats
Compatibility Notice: Wireless Door and Air Sensors are not currently supported by neoHub G3. Customers requiring these accessories should review system requirements before purchasing. For guidance on choosing suitable electric heating systems and smart controls, see our Best Electric Underfloor Heating Systems Buyer Guide.
Requirements for neo app controlled heating
- neoStat: The neoStat is mains powered, so at least 3 wires excluding the earth are required at your thermostat position. Swapping your existing thermostat to the neoStat
- neoHub: The neoHub requires a DHCP compatible broadband router.
- SmartPhone App: You will need an iOS or Android compatible mobile device.
Please Note: neoHub Gen1 is not compatible with version 3 thermostats
Supplied with UK/EU power adaptor and Ethernet cable, neoHub G3 provides a dependable foundation for smart electric heating control, helping homeowners achieve improved comfort, convenience and long-term energy awareness.

